Shipping & Handling

Domestic Shipping with Australia Post
  • Dispatch Times:
    Orders are dispatched from our Sydney office either the same business day or the next business day. The cut-off time for dispatching orders is 3 P.M. AEST, Monday to Friday. Orders placed after this time will be dispatched the following business day.
  • Delivery Time Frames:
    • 💌 Priority Letters: 2-6 business days Australia-wide (FREE)
    • 📩 Domestic Letter with Tracking: 2-6 business days Australia-wide ($5.99)
    • ✍️ Registered Signature: 1-5 business days Australia-wide ($6.99)
    • 🚀 Express Postage: 1-3 business days Australia-wide ($9.99) 
  • Need Assistance?
    If you are concerned about receiving your order on time, please contact our Royal Staff for an estimated delivery time.
Australia-Post-Logo-2019-present-scaled

United States Domestic Shipping Options 🇺🇸

  • All US Orders are dispatched from our warehouse in Fontana, California either the Same Business Day or Next Business Day, by multiple carriers to get your American orders delivered to you lightning ⚡ fast! 
  • Cut-Off Time for dispatching orders is 3 P.M. PST Mon – Fri. So If you have purchased after the Cut-Off time, your order will be dispatched the following business day.
  • King Sims uses multiple carriers within the US so that we can get Travellers the best rates for US orders and the fastest shipping times in the industry. Our partnered carriers that fulfill US orders are: DHL/USPS/UPS/FedEx/Regional Carriers.

US Domestic Rates 🇺🇸

  • ALL US orders are shipped with a Tracking number. King Sims does not ship any US orders without one regardless of speed.
  • Economy Shipping Option 📩 
    DHL/USPS/UPS/FedEx and Regional Carriers: 
    2 – 7 Business Days US Wide  = $5.99
    FREE for orders over $50USD
  • 2 Day Express Shipping Option ⚡
    DHL/USPS/UPS/FedEx and Regional Carriers: 
    1- 2 Business Days US Wide = $9.99
    FREE for orders over $150USD

International Shipping Information 🌏


Shipping Options

  • Carriers Used: We use DHL and Australia Post International Express for all international orders outside of the USA and Australia.
  • Delivery Time Frames 🚚

    DHL Packet Plus International = $11.99
    • ASIA: 7-15 business days
    • UK + Europe: 7-12 business days
    • USA, CAN, MEX: 5-10 business days
    • New Zealand: 2-5 business days
      DHL-Emblem-logo-png
Australia Post International Express 
  • DHL Packet Plus International: $11.99 (AUD)
  • 🌎 Worldwide: 2-6 business days = $32.99 (AUD)

Rates:

  • DHL Packet Plus International: $11.99
  • Australia Post International Express: $32.99

Need Assistance?
If you have any questions or need further assistance with your international order, please contact our Royal Staff on livechat or by email support@kingsims.com

How To Activate Your eSIM

Countries Covered

What countries your SIM works in

About Your SIM

SIM Features

YOUR SECRET 🤫
KING SIMS APP CODE 🎁

king-sims-experience

Copy your secret 20% off King Sims app code down below. Apply it in your cart or checkout

QR Code
Activation Guide

Step-1-iPhone-QR-code-2x

Open your 'Cellular' or 'Mobile Data' settings.

Tap 👆 "Add eSIM"

Next Step

QR Code
Activation Guide

Step-2-iPhone-QR-Code-Activation-Guide

You'll be directed to a screen with multiple activation options.
For QR code activation, select the option: "Use QR code"

Back
Next Step

QR Code
Activation Guide

Step-3-iPhone-QR-Code-Activation-Guide

Position your phone's camera on the QR code we emailed you and found in the King Sims App.

💡King Tip: Travelling with a friend? Simply send your QR code to a friend and scan it off their phone!

Back
Next Step

QR Code
Activation Guide

Step-4-iPhone-QR-Code-Activation-Guide

Wait a moment for the eSIM to detect the local network.

Once successful, you'll get a message saying:
"Your new eSIM is ready to activate"

👆Tap Continue

Back
Next Step

QR Code
Activation Guide

Step-5-iPhone-QR-Code-Activation-Guide

Data Only eSIMs:
If your eSIM comes only with data
👆Tap "Data Only"

eSIMs with Calls & Texts:
If your eSIM comes with calls & texts like our other eSIM ranges
👆Tap "Voice and Data"

Back
Next Step

QR Code
Activation Guide

Step-6-iPhone-QR-Code-Activation-Guide

Wait a moment ⏳
Once you see this notice pop-up, it means your activation has successfully completed.

✅ Last Step:
Once you see this notification, we need to name and finalise your eSIM setup.
👆Tap "Done" When your ready.

Back
Next Step

QR Code
Activation Guide

Step-7-iPhone-QR-Code-Activation-Guide

Name Your eSIM ✍️
Once you pass the last step, look for your newly activated eSIM and tap its "Name".

Mobile Plan Label:
Select "Custom Label"
Name it: "King Sims eSIM"

Back
Next Step

QR Code
Activation Guide

Step-8-iPhone-QR-Code-Activation-Guide

Final Step 👑
Turn on your line ✅

Turn Data Roaming to 'ON' ✅
look for the option titled "Data Roaming"
then Tap 👆the option to turn it 'ON'

For Local eSIM plans with a mobile number, this step is not necessary.

Back
Next Step

You're Ready To Go 🎉

Step-9-iPhone-QR-Code-Activation-Guide

Welcome to the Kingdom 👑
Once you see the 4G or 5G symbol, test your mobile data.

Once your mobile data starts working without Wi-Fi it means your eSIM has successfully activated

Now you can start travelling with freedom
like a King 🤴 or 👸Queen.

Back
Done

✅ Step 1: Activate Your SIM Card

king-sims-experience.
📅 Add Your Arrival Date:
At checkout, let us know when you're landing in your destination — whether it's 🇺🇸 USA, 🇨🇦 Canada, or 🇲🇽 Mexico. We’ll schedule your SIM for seamless activation.
👑 Have King Sims Ready:
Make sure you have your King Sims packaging ready. It has all you need to get set up.
📲 Swap Your SIM cards:
Once you land, just pop the King Sims card into your phone. Use the "King Pin" in your packaging to swap your SIMs.
🔁 Restart Your Phone:
Give your device a quick restart to kickstart the activation magic.
📩 Get the Welcome Message: Depending on our partnered mobile network and which SIM card you ordered. You’ll get a welcome SMS from the Network with your brand new mobile number — you're officially connected! 🎉
💬 Need Help?
If you see SOS only or no signal, reach out via Live Chat — our support team can sort it in under 5 minutes. 👑
💡 King Tip:
If your King SIM works across multiple countries, don’t forget to turn Data Roaming ON to stay connected in every destination it covers. 🌍📶

Does My Device Have eSIM?

👑 King Tip: If your device isn't listed here simply search google with your phone model to find out if it is 💡

  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE (2020)
  • iPhone 12 Mini
  • iPhone 12
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13 mini
  • iPhone 13
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone SE (2022)
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max
  • iPhone 16 (All Models)
  • iPad Pro (2018 and onwards)
  • iPad Air
  • iPad
  • Watch series 3
  • Watch series 4
  • Watch series 5
  • Watch series 6
  • Watch SE
  • Galaxy Z Flip
  • Galaxy Z Flip 5G
  • Galaxy Z Flip3 5G
  • Galaxy Z Flip4
  • Galaxy Z Flip5
  • Galaxy Fold
  • Galaxy Z Fold2 5G
  • Galaxy Z Fold3 5G
  • Galaxy Z Fold4
  • Galaxy Z Fold5 5G
  • Galaxy S20
  • Galaxy S21
  • Galaxy S21+ 5G
  • Galaxy S21 Ultra 5G
  • Galaxy S22
  • Galaxy S22+
  • Galaxy S22 Ultra
  • Galaxy Note 20 Ultra 5G
  • Galaxy Note 20
  • Galaxy S23
  • Galaxy S23+
  • Galaxy S23 Ultra
  • Galaxy S24
  • Galaxy S24+
  • Galaxy S24 Ultra
  • Galaxy S20 Ultra 5G
  • Gemini PDA
  • Pixel 3
  • Pixel 3a
  • Pixel 4
  • Pixel 4a
  • Pixel 5
  • Pixel 6
  • Pixel 6a
  • Pixel 6 Pro
  • Pixel 7
  • Pixel 7 Pro
  • Pixel 8
  • Pixel 8 Pro
  • P40
  • P40 Pro (not including the P40 Pro +)
  • Mate 40 Pro
  • Razr 2019
  • Razr 5G
  • Motorola Razr 40
  • Motorola Razr 40 Ultra
  • Razr+
  • Edge+
  • Edge 40
  • Edge 40 Pro
  • Edge 40 Neo
  • G52J 5G
  • G52J 5G Ⅱ
  • G53J 5G
  • Find X3 Pro
  • Reno 5 A
  • Find X5
  • Find X5 Pro
  • Reno6 Pro 5G
  • A55s 5G
  • Rakuten Mini
  • Big-S
  • Big
  • Hand
  • Hand 5G
  • Xperia 10 III Lite
  • Xperia 10 IV
  • Xperia 10V
  • Xperia Xperia 1 IV
  • Xperia 5 IV
  • Xperia 1 V
  • Xperia Ace III
  • Xperia 5 V
  • Honor
  • Magic 4 Pro
  • AQUOS Sense6s
  • AQUOS wish
  • AQUOS sense4 lite
  • AQUOS sense 7
  • AQUOS sense 7plus
  • AQUOS wish 2 SHG08
  • AQUOS wish3
  • AQUOS zero 6
  • Simple Sumaho6
  • AQUOS R7
  • AQUOS R8
  • AQUOS R8 Pro
  • V30
  • 12T Pro
  • 13
  • 13 Lite
  • 13 Pro
  • 13T Pro 
  • Honor Magic 4 Pro
  • Honor Magic 5 Pro
  • Honor 90
  • Honor X8
  • Oneplus Open
  • Oneplus 11
  • Oneplus 12 
  • Nokia XR21
  • Nokia X30
  • Nokia G60 5G
  • HAMMER Blade 3
  • HAMMER Explorer PRO
  • HAMMER Blade 5G
  • Vivo X90 Pro
  • Vivo V29 Lite 5G (Europe Only)

Welcome To The
Royal Travel Experience

Royal Guides For All Travellers

Royal Travellers
Connected
+
SIM cards Delivered Worldwide

Discover The Secrets 🤫
Of Travelling Like Royalty 👑

Travel Stories, Travel Secrets, & Travel Hacks
Let the King show you a better way to travel

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